Innovative technology solutions for staff transport

Staff Transport.
Reimagined by Intelligence.

Tripi brings intelligent routing, workforce transport automation, real-time visibility, safety, vendor governance and operational analytics together in one powerful technology platform.

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The Staff Transport Intelligence & Operations Platform · Proudly South African, developed and owned

Tripi Live Trip Monitor showing vehicles, incidents and risk zones on one live map
Real screens from the Tripi platform
  1. Plan
  2. Book
  3. Optimise
  4. Allocate
  5. Dispatch
  6. Track
  7. Protect
  8. Govern
  9. Analyse
  10. Improve

The problem

Staff transport is complex. Most of it is still managed by hand.

For organisations moving hundreds or thousands of people every day, transport is a significant operating cost and a duty of care - yet it is often run on spreadsheets, phone calls and trust.

  1. 01

    Spreadsheets and phone calls

    Routes are rebuilt by hand for every shift, so the plan is only as good as the planner on duty.

  2. 02

    Vehicles running half empty

    Without seat-level planning, operations pay for capacity that never carries anyone.

  3. 03

    No line of sight

    Once a vehicle leaves, few teams can see where it is, who is on board or whether it is late.

  4. 04

    Invoices nobody can verify

    Vendor claims arrive without evidence that each trip ran as planned.

  5. 05

    Safety handled after the fact

    Incidents surface through phone calls rather than a controlled, audited process.

Outcomes

Stop managing transport. Start controlling it.

What changes for the people accountable for cost, service and safety.

  • Reduce transport cost

    Fewer vehicles and kilometres for the same people moved.

  • Fill more seats

    Plans built around occupancy, larger vehicles first.

  • Optimise every route

    Real road travel time, direction and shift windows.

  • Cut empty kilometres

    Consolidated pickups and smarter sequencing.

  • See operations live

    Every vehicle, trip and passenger status on one map.

  • Strengthen passenger safety

    Verification, SOS and night-route safeguards.

  • Control transport vendors

    Acceptance, compliance and SLA performance enforced.

  • Automate administration

    Routing, dispatch and reconciliation without spreadsheets.

  • Improve SLA compliance

    Breaches detected, penalised and evidenced automatically.

  • Turn data into intelligence

    Executive analytics on cost, service and risk.

Up to27%lower transport cost*

Target meaningful transport efficiencies through better routing, higher seat utilisation, automation and operational control.

  • Fewer vehicles per shift
  • Fewer empty kilometres
  • Fewer manual hours
  • Invoices validated against trips
Model your potential in a demo

*An upper figure, not a guarantee. Savings depend on your sites, shift patterns, fleet mix and current practice. During the demo we model the potential on your own operation.

Before and after

From transport administration to transport intelligence.

Without Tripi

  • Manual planning, shift by shift
  • Fragmented spreadsheets and messages
  • Under-utilised vehicles
  • Routes designed by habit
  • Transport overspend nobody can explain
  • Limited visibility once vehicles leave
  • Reactive operations
  • Vendor disputes without evidence
  • Weak audit trails
  • No-shows that waste seats and time
  • Unmanaged operational risk

With Tripi

  • Automated, schedule-driven planning
  • One platform and one data model
  • Higher occupancy, fewer vehicles
  • Optimised, safety-sequenced routes
  • Cost and utilisation visible per trip
  • Live journeys on one control map
  • Exceptions surfaced before they escalate
  • Vendor accountability built in
  • Immutable digital audit trail
  • No-shows detected and routes re-optimised
  • Executive visibility of risk and service

The platform

Every seat. Every journey. Every cost. Visible.

Real screens from Tripi. Choose a console to see how coordinators, controllers and executives run the operation.

Tripi Executive dashboard: Bookings, trips, utilisation, incidents and strategic signals on one screen.

Route optimisation

Fewer empty seats. Smarter routes. Better control.

Tripi turns every shift's demand into optimised trips - grouping passengers intelligently, filling seats before adding vehicles, and sequencing stops on real road travel time.

An illustration of route optimisation: scattered passengers are grouped by area, assigned to vehicles by capacity and connected into optimised routes to the site.
Every booking, address and shift becomes structured demand.Illustration of the optimisation process

Every plan respects your operating reality

  • Passenger location
  • Road travel time
  • Direction of travel
  • Shift windows
  • Arrival requirements
  • Vehicle capacity
  • Occupancy targets
  • Vendor availability
  • Operating rules
  • Night-route safety rules

Intelligence

Intelligence behind every journey.

Decisions that used to depend on a planner's memory are made consistently, explained and audited.

Intelligent route optimisation

Optimised plans built on road travel time, capacity and shift windows - automatically, on schedule.

Dynamic passenger clustering

Passengers grouped into efficient journeys by location and direction, every shift.

Seat utilisation intelligence

Occupancy measured per plan, with under-filled trips flagged for consolidation.

Seat Assurance

An expected on-time headcount per trip, the night before - so shifts are covered before they start.

Dynamic rerouting

No-shows and late changes re-optimised with minimal disruption to drivers and passengers.

Predictive operational signals

Arrival-risk and seat-confidence scores that warn early enough to act.

Automated vendor allocation

Routes offered to vendors with acceptance SLAs and compliance gates.

Exception detection

Late vehicles, route deviations, lost GPS and SOS raised the moment they happen.

Executive analytics

Cost, utilisation, service and risk trends for the people accountable for them.

See the optimisation run on your own sites and shifts.

Book a Live Demo

Live operations

See your transport operation live.

Know what is happening before it becomes a problem. The Live Trip Monitor puts every vehicle, trip and passenger status on one map - with the alerts and actions a control room needs.

  • Vehicles and drivers
  • Active trips and progress
  • Passenger boarding status
  • Delays and ETA drift
  • Route deviations
  • Incidents and SOS
  • Exceptions needing action
Tripi trips board with live trip status, progress and exceptions

Safety

Every journey carries people. Not just passengers.

Visibility, accountability and control from the moment a passenger boards until they are safely dropped - with every step on record.

Passenger check-in

Boarding codes and QR check-in confirm who boarded which vehicle, and when.

Driver verification

Driver identity is checked before the trip starts, with a supervised override.

Pre-trip inspection

Vehicle checks are completed in the driver app before departure.

Journey monitoring

Every trip is followed live, with deviation and lost-signal alerts.

SOS

One tap in the passenger or driver app reaches the control room with location and identity.

Night-route safeguards

Drop sequences avoid leaving a passenger alone in the dark and account for local risk.

Drop and collection confirmation

Each passenger's collection and drop-off is recorded against the trip.

Incident and emergency response

Incidents are owned and resolved with their evidence, and armed response, ambulance or police are dispatched and timed from the same screen.

Governance & compliance

Governance built into every journey.

Tripi goes far beyond scheduling. Vendor performance, compliance and spend are controlled by the platform - not chased by email.

Vendor governance
Acceptance SLAs, scorecards and a dedicated vendor portal.
SLA monitoring
Service levels measured trip by trip, not by monthly anecdote.
Demerits, penalties and appeals
Breaches become demerits and penalties, with a fair appeal path.
Driver and vehicle compliance
Expired licences, permits or documents block allocation - they do not just warn.
Audits and corrective actions
Planned and random audits with checklists and evidence; every finding gets a corrective action that someone else verifies.
Maker-checker controls
Sensitive changes need a second approver, with the decision recorded.
Waybill-to-invoice validation
Vendor invoices reconciled against trips that actually ran.
Immutable history
Every operational record keeps who changed what, when and why.
Tripi dispatch board with vendor acceptance and compliance-gated allocation

One platform

Everyone in the journey. Connected.

Passengers, drivers, vendors, coordinators and leadership work in the same system, each with the view they need.

  • Passenger

    Books, tracks and boards transport in the passenger app.

  • Driver

    Receives trips, verifies boarding and works offline when signal drops.

  • Transport vendor

    Accepts routes and manages vehicles, drivers and compliance.

  • Transport coordinator

    Plans, dispatches and controls the day's operation.

  • Management

    Sees cost, service, safety and governance in real time.

  • Enterprise

    Controls policy, spend and risk across every site.

Apps people actually use

Installable passenger and driver apps - no app-store friction. Passengers book, track their vehicle, carry a boarding code and press SOS. Drivers get trip sheets that keep working offline.

  • Staff, VIP and shuttle bookings, gated by eligibility
  • Live tracking, ETA and driver identity
  • Boarding codes and QR check-in
  • Offline-first driver trip sheets

Built for complex operations

Where staff transport is operationally significant.

Tripi is designed for organisations that move large workforces across shifts, sites and service lines.

  • BPO and contact centres

    24/7 shift patterns, night travel and large daily headcounts - the environment Tripi was designed in.

  • Corporate operations

    Campus shuttles, executive travel and multi-site commuting under one policy.

  • Hospitality and tourism

    Early, late and split shifts across properties and seasons.

  • Retail and distribution

    Store and warehouse shifts with tight start times.

  • Industrial operations

    Plant shifts, remote sites and strict safety obligations.

Staff transport

Shift-linked home-to-work transport with eligibility, cut-offs, approvals, routing and dispatch.

VIP transport

Executive, client and airport transfers with vehicle class and live flight status.

Shuttle services

Timetabled inter-site routes with seat capacity, waitlists and check-in.

Capabilities

One platform. Complete transport intelligence.

Every module shares one data model, one audit trail and one control room.

Plan

  • Staff, VIP and shuttle bookings
  • Shift-linked demand
  • Eligibility and cut-off rules
  • Address governance

Optimise

  • Clustering and routing
  • Cross-site consolidation
  • Vehicle utilisation
  • Seat Assurance

Operate

  • Dispatch board
  • Driver app (offline-first)
  • Passenger app
  • Live trip monitor

Protect

  • SOS and incidents
  • Boarding verification
  • Night-route safety
  • Driver and vehicle compliance

Govern

  • Vendors and SLAs
  • Demerits and penalties
  • Audits and corrective actions
  • Waybills and invoices

Analyse

  • Executive dashboards
  • Cost and utilisation
  • Service performance
  • Operational trends

See the full platform working end to end.

Book a Live Demo

Enterprise security

Built for the audit, not just the operation.

Staff transport handles home addresses, movements and incidents. Tripi treats that data with the controls an enterprise expects.

Tenant separation
Each client operates in its own dedicated database.
Role-based permissions
Access is granted by role and action, down to individual functions.
Secure sign-in
Single sign-on with Microsoft Entra ID or Google Workspace, password policy, session controls and one-time PIN options.
Auditability
An append-only audit trail on every operational and financial record.
Data protection
Designed for POPIA: purpose-bound collection and protected personal attributes.
Encryption
Sensitive evidence such as call recordings is encrypted at rest.
South African
Developed and owned in South Africa, with South African data residency.
Monitoring
Integration jobs, background workers and system health are monitored continuously.

Implementation

A controlled path from first workshop to full operation.

Typically live within weeks, with a pilot before full launch.

  1. 1

    Discover

    Understand your sites, shifts, policies, vendors and pain points.

  2. 2

    Configure

    Set up Tripi around your transport rules, service lines and approvals.

  3. 3

    Integrate

    Connect HR, workforce, payroll and vehicle-tracking systems by API, webhooks, scheduled import or validated upload.

  4. 4

    Validate

    Pilot on a controlled scope and verify routes, costs and safety rules.

  5. 5

    Launch

    Move into controlled operation, site by site.

  6. 6

    Optimise

    Use the analytics to keep improving cost, service and safety.

Versions

Four versions. One platform.

Start with booking and grow into routing, live operations and the full platform. Each version includes everything in the one before it, and every version includes passenger SOS.

Tripi Start

Booking

Staff transport booking in the web portal and passenger app, recurring bookings, address governance, approvals and passenger SOS.

Best for: Teams moving booking off spreadsheets and messages.

Tripi Standard

Booking and routing

Everything in Start, plus route optimisation, multi-vehicle planning, the vendor portal, compliance-checked allocation, QR check-in, shuttles and settings by site or department.

Best for: Operations that plan routes and work with vendors.

Tripi Premium

Live operations

Everything in Standard, plus the full driver app, live trip monitoring, clubbing, VIP with flight status, waybills and invoice validation, incident command and demerits.

Best for: Shift operations that run and control trips every day.

Tripi Enterprise

The full platform

Everything in Premium, plus VoIP, dashcam evidence, Guardian risk ranking, armed response dispatch, audits, payroll deductions, the API and webhooks, and single sign-on.

Best for: Multi-site operations with demanding safety and governance needs.

Priced per enrolled user per month, with volume and commitment discounts. Ask for a quote after your demo.

Ways to work with us

Platform, managed, or fully assured.

Start with the software, or let us run more of the operation for you.

Platform

Your team runs the operation on Tripi

Routing, dispatch, live monitoring, governance, billing and apps - the complete platform.

Managed

We operate the platform with you

Control-room operation and vendor governance on Tripi, to agreed service levels.

TaaS Assured

Transport-as-a-service

Capacity, safety cover and outcomes contracted end to end, priced per passenger per month.

About Tripi

Built by people who have run staff transport at scale.

Tripi was created by Athena Advisors, based in Stellenbosch, South Africa, out of first-hand experience running facilities and staff transport for large 24/7 operations - where cost pressure, limited visibility and duty of care meet every night.

The platform is proudly South African, developed and owned, and designed around South African operating realities: precinct-level safety data, darkness and night travel, grid instability, informal address formats and POPIA.

Questions

Straight answers.

What operations, finance and procurement leaders ask first.

Still have a question? Email hello@tripi.work or call +27 (0)87 822 1508.

Is Tripi a transport company?

No. Tripi is a technology platform. You keep your transport vendors or own fleet; Tripi gives you the software to plan, optimise, operate, protect and govern the operation.

Do we keep our existing transport vendors?

Yes. Tripi governs vendors rather than replacing them: routes are offered with acceptance SLAs, vehicles and drivers pass compliance gates, and invoices are validated against trips that actually ran. Vendors work in their own portal.

How much could we save?

Up to 27% on transport cost, from better routing, higher seat utilisation, automation and vendor control. That is an upper figure, not a guarantee: results depend on your operation, so during the demo we model the potential on your own sites and shift patterns rather than quoting a generic number.

Does it integrate with HR and workforce management?

Yes. Passengers, shifts and eligibility come in by scheduled import (including SFTP) or validated upload. Enterprise adds a real-time API with signed webhooks, single sign-on, a position feed for your vehicle trackers and payroll deduction files shaped to your payroll package. Ready-made connectors for specific products are built per customer.

What happens when a driver loses signal?

The driver app is offline-first: trip sheets, boarding and status changes queue on the device and sync when connectivity returns. The control room sees a stale-GPS alert as soon as a vehicle goes quiet.

How is passenger data protected?

Each client has its own database, access is role-based, personal attributes are protected from vendors and drivers, and every operational record is audited. Tripi is designed for POPIA from the first line.

Which version do we need?

Start covers booking. Standard adds route optimisation, vendors and check-in. Premium adds live trips, clubbing, waybills and incident command. Enterprise is the full platform, with VoIP, dashcam evidence, audits, payroll deductions, the API and single sign-on. Every version includes passenger SOS. We recommend a version after the demo, based on your operation.

How long does implementation take?

Sites, shifts, passengers and vendors are typically live within weeks. Routing is switched on once addresses have been verified, and a pilot on a controlled scope comes before full launch.

Book a live demo

Your staff transport operation already generates the data. Tripi turns it into control.

Optimisation, visibility, safety, governance and intelligence - shown on a scenario built around your sites and shifts, in under an hour.

  • Your sites, shift patterns and fleet mix
  • Route optimisation, live monitoring and governance, live
  • Your potential saving modelled on your operation

Prefer to talk? hello@tripi.work · +27 (0)87 822 1508

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